faq

Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

What is Getmeit

Getmeit or GetMeIt.com is a UK-based online store offering affordable home appliances and fun, educational kids toys with fast, reliable delivery.

How much does delivery cost and how long does it take?

Standard UK delivery is £3.99, or free on orders over £50. Orders typically arrive in 2–4 working days.

Do you accept returns if I change my mind?

Absolutely. We offer a 14-day returns policy. Items must be unused and in their original packaging.

Do your appliances come with a warranty?

Yes, most appliances include a 12-month manufacturer’s warranty. Specific terms are listed on each product page.

How can I track my order?

Once dispatched, you’ll receive a tracking link via email so you can follow your delivery in real time.

Which payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, and Klarna (Buy Now, Pay Later options).

What should I do if my item arrives damaged?

Contact our support team within 48 hours with a photo of the damage we’ll offer a replacement or refund right away.

How can I contact customer service?

Email us at support@getmeit.com or use the web form option here on our website from 9am–6pm, Monday to Friday.